1. Who does this privacy notice apply to?
If you are visiting our website, then then this notice applies to you. You can use our website to keep up to date with the latest Vitality research, events, product offerings, content and so much more.
2. We collect some of your personal data
If you reach out to us, you will be sharing some of your data with Us. We will collect the information you provided to Us to assist you or communicate with you. This information can include:
- First name and last name
- Company
- Email
- Country
- State/Region
- Business size
- If you are a Vitality member or not
- Job Title
- Phone number
- Message
3. How will we use the personal information?
We will only use your personal information in the following way:
- For customer/member support and services;
- To assist you when you reach out to Us.
4. How do we protect your personal information?
We have implemented reasonable security measures, based on the sensitivity of the information in our possession, to safeguard your personal information. We have appropriate electronic and physical processes in place to protect your personal information from:
- being disclosed without authorization;
- loss, misuse, and unauthorized access;
- being altered or destroyed.
No method of transmission over the Internet, or method of electronic storage, is 100% secure.
5. Third party websites
Our website contains links to other websites and mobile applications that are not owned or controlled by us or our clients. We provide these links to other websites or mobile applications for your convenience to participate. You can choose to submit your Personal Information when you visit these websites or mobile applications. Your rights will be governed by the third parties’ privacy policies and practices. We encourage you to carefully read their privacy notice and cookies policy and adjust your settings accordingly.
6. Who do we share your personal information with?
Internally, your personal information is only accessible to Vitality employees and Vitality contracted service providers. This is done only on a need-to know basis for the provision of services and support.
Outside of Vitality, there are instances where we may disclose your personal information to our agents, service providers, Vitality partners, third-party partners, affiliates, and subsidiaries to enable them to perform functions or provide services on our behalf. These service providers are only allowed to process personal information for contracted business purposes.
We may share your personal information where we are legally required or allowed to do so.
In some instances, we will only share your personal information with your consent. When this is the case, we will present you with a consent form where you can decide to give your consent. You can revoke this consent at any time.
7. How long do we retain your personal information?
We usually only retain your personal information for as long as it is required for prospective customer, current customer or member support or services.
8. You have rights
You have the right to:
- ask what personal information we have about you,
- ask what personal information was sent to our suppliers, service providers, or any other third party,
- ask us to update, correct, or delete any out-of-date or incorrect personal information we have about you,
- object to the processing of your personal information, and
- lodge a complaint about our practices with the Data Protection Authority, in the appropriate jurisdiction.
You can also choose to:
- not give us any personal information. You can still use the website, but we will not be able to assist with any queries or complaints.
- to receive marketing emails from us. You also have the choice to stop receiving marketing emails from us.
For exercising your rights, it can take us up to 30 days to respond to your request because there are procedures that we need to follow.
In certain cases, we may require proof of your identity and sometimes we may have additional requirements to make changes to your information. We may also need to refer you to a Vitality in your country.
9. Share your feedback with us
We are situated at 120 S. Riverside Plaza, Suite 400, Chicago, IL 60606.
Have a privacy related question? Contact us on privacy@vitalitygroup.com.
